SETARetailNQF Level 2
National Certificate: Wholesale & Retail Operations
Foundational retail and wholesale skills for the real world.
Programme Overview
About this programme
This National Certificate builds core competencies in wholesale and retail operations — from customer service and stock handling to sales and merchandising — across a range of specialisation areas.
Learning Outcomes
What you will achieve
- Perform core wholesale and retail operational functions
- Deliver excellent customer service and process sales
- Manage stock receipt, storage, and merchandising
- Apply health, safety, and security procedures
- Specialise in chain store, SME, wholesale, or help desk operations
Specialisation Areas
Chain Store Operations; SME Retail Operations; External Merchandising; Wholesale Operations; Help Desk Operations
Ready to enrol or sponsor a cohort?
Book a consultation with our team to discuss delivery, intake dates, and how this programme can support your B-BBEE skills development goals.
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Let's join hands and make it happen with the team!
Schedule a consultation with Pieter, Beau, or Elaine across our Pretoria, Upington, or Langebaan offices today.