Retail Supervisor

NQF Level

4

Retail Supervisor training
QCTO Occupational Certificate

Retail Supervisor

This QCTO Occupational Certificate develops supervisory and management skills for retail environments. Students will learn team leadership, operational management, and customer service excellence to effectively supervise retail operations.

Key Learning Outcomes:

  • Team leadership and staff management strategies
  • Retail operations and store supervision techniques
  • Performance management and coaching skills
  • Customer service standards and quality control
  • Health, safety, and compliance management
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QCTO ID
TBA
Duration
18 Months
NQF Level
Level 4
Credits
240

Programme Benefits

Students will gain advanced leadership and management training with focus on retail supervision excellence:

  • QCTO-accredited qualification recognised by retail industry employers
  • Advanced leadership and management training
  • Practical workplace application and hands-on experience
  • Career advancement opportunities to management roles

Career Opportunities


Graduates can pursue careers as:

  • Retail Supervisors
  • Team Leaders
  • Department Managers
  • Store Managers
  • Operations Coordinators
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Frequently Asked Questions

We provide accredited training, learnership and skills programme management, SDF services, and custom in-house training to help businesses grow and stay compliant.

Yes, all our training and learnership programmes are fully accredited and aligned with South African regulatory requirements.

We manage learnerships, skills programmes, and SDF submissions to help you earn BEE points and meet compliance targets efficiently.

Yes, we design and deliver in-house training tailored to your business needs, from soft skills to technical development.

Contact us via our website or email, and our team will guide you through the best solutions for your HR and training needs.