We provide accredited training, learnership and skills programme management, SDF services, and custom in-house training to help businesses grow and stay compliant.
NQF Level
3
National Certificate Programme
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Retail Operations
This comprehensive programme develops skills in retail management, customer service, and sales operations. Students will learn to manage store operations, handle customer interactions, and contribute to business growth in retail environments.
Key Learning Outcomes:
- Retail operations and store management principles
- Customer service excellence and sales techniques
- Inventory management and merchandising strategies
- Point-of-sale systems and cash handling procedures
- Team leadership and supervision skills development
SAQA ID
62689Duration
12 MonthsNQF Level
Level 3Credits
120Programme Benefits
Students will gain comprehensive retail industry training with focus on customer service excellence:
- SETA-accredited qualification recognised by retail industry employers
- Practical hands-on training in real retail environments
- Customer service excellence and sales technique development
- Foundation for management and supervisory roles in retail
Career Opportunities
Graduates can pursue careers as:
- Retail Sales Associates
- Store Supervisors
- Customer Service Representatives
- Inventory Coordinators
- Retail Operations Managers
Direct email:
pieter@bpchrsolutions.co.za
Monday-Saturday
8:00 am to 5:30 pm
Frequently Asked Questions
Yes, all our training and learnership programmes are fully accredited and aligned with South African regulatory requirements.
We manage learnerships, skills programmes, and SDF submissions to help you earn BEE points and meet compliance targets efficiently.
Yes, we design and deliver in-house training tailored to your business needs, from soft skills to technical development.
Contact us via our website or email, and our team will guide you through the best solutions for your HR and training needs.