Automotive Sales & Support Services

NQF Level

4

Automotive Sales and Support Services training
National Certificate Programme

Automotive Sales & Support Services

This comprehensive programme equips learners with the fundamental skills required in automotive sales and customer support services. Students will gain hands-on experience in sales techniques, customer relationship management, product knowledge, and service excellence essential for the automotive industry.

Key Learning Outcomes:

  • Vehicle sales techniques and customer relationship management strategies
  • Product knowledge of vehicles, parts, tyres, and automotive services
  • Customer support excellence and complaint resolution procedures
  • Sales performance tracking and automotive market analysis
  • Professional communication and teamwork in sales environments
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SAQA ID
49001
Duration
18 Months
NQF Level
Level 4
Credits
240

Programme Benefits

Students will gain hands-on experience in sales techniques, customer support, and service excellence essential for the automotive industry:

  • SETA-accredited qualification recognised by industry employers
  • Practical hands-on training in real automotive sales environments
  • Career opportunities in automotive sales and support companies
  • Foundation for further automotive industry qualifications

Career Opportunities


Graduates can pursue careers as:

  • Assembly Line Operators
  • Quality Control Inspectors
  • Sales Representatives
  • Production Assistants
  • Automotive Component Assemblers
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Frequently Asked Questions

We provide accredited training, learnership and skills programme management, SDF services, and custom in-house training to help businesses grow and stay compliant.

Yes, all our training and learnership programmes are fully accredited and aligned with South African regulatory requirements.

We manage learnerships, skills programmes, and SDF submissions to help you earn BEE points and meet compliance targets efficiently.

Yes, we design and deliver in-house training tailored to your business needs, from soft skills to technical development.

Contact us via our website or email, and our team will guide you through the best solutions for your HR and training needs.