This programme covers fuel dispensing systems, safety protocols, customer service, inventory management, and compliance with petroleum industry regulations.
NQF Level
2
National Certificate Programme
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Service Station Operations
This comprehensive programme prepares learners for various roles within service station operations. The qualification covers all aspects of service station management, customer service training, fuel handling procedures, and retail operations with specialization areas including Forecourt Attendant, Cashier training, Car Wash Assistant, and service station cleaner roles.
Key Learning Outcomes:
- Fuel dispensing procedures and safety protocols
- Customer service excellence and retail operations
- Cash handling and point-of-sale operations
- Vehicle washing and maintenance services
- Health and safety compliance in service stations
SAQA ID
62709Duration
12 MonthsNQF Level
Level 2Credits
150Programme Benefits
Students will gain comprehensive experience in service station operations, fuel handling, customer service, and retail management essential for the fuel retail industry:
- SETA-accredited qualification recognised by fuel retail employers
- Multiple specialization areas for diverse career paths
- Practical hands-on training in real service station environments
- Foundation for further automotive and retail qualifications
Career Opportunities
Graduates can pursue careers as:
- Forecourt Attendants
- Service Station Cashiers
- Car Wash Assistants
- Service Station Cleaners
- Customer Service Representatives
Direct email:
pieter@bpchrsolutions.co.za
Monday-Saturday
8:00 am to 5:30 pm
Frequently Asked Questions
Graduates can work as Service Station Supervisors, Fuel Operations Managers, Safety Compliance Officers, or Service Station Owners/Managers.
Yes, this programme is ideal for both new entrants and existing service station staff looking to advance into operational management roles.
Comprehensive safety training includes fire prevention, spill response, equipment safety, hazardous material handling, and emergency procedures specific to petroleum operations.
The Service Station Operations programme typically takes 12 months to complete, including both theoretical learning and practical workplace experience.